Betabrand Tracking Order Status

After successful purchases in the past, Betabrand does not seem to be able to deliver its products even after several weeks. I guess they hope the customers forget they ordered. On a positive note, if you do remember and ask for a refund, you get that promptly.

They are the only ones offering super long yoga dress pants worldwide as far as I know The cut and fabric is fantastic I have been ordering from them for years now. But yes you need to be patient with the service with slow delivery due to low stocks apparently

I ordered 6 items this time (2 orders in August 12 2023, rec'd Sept 30 2023). A couple of issues. One was clearly a previously returned defect item. The previous person's note was still in the package. Their website isn't allowing a refund as it is a 'last chance' item. There was nothing showing defective, only no returns. The other item not as bad, just longer length than ordered, marked normal as ordered but really long. Edit: Kiery responded and refunded the defective pair of pants.

I love these pants - they fit me, are extremely well-made, and comfortable. I own four pair that I rotate through for work 100% of the time. But I will say that I've just come to accept that I'll order a pair and just forget about it, because it's going to be a month or two before they come in. Sometimes I'm pleasantly surprised and they come in a couple of weeks. But for the most part - order it and forget it. If that's not an acceptable thing for you, I'd just look elsewhere. Also, I've gotten the jackets and some tops - they're ok but I like the stretch because I've got some pounds on me - the arms are all too small. So I just stick with the pants.

This used to be a wonderful company and I'm hoping they can get back to what they were. I've been ordering from them for several years and have recommended them to friends and family. Quality product at what I think is a reasonable price for what you get. That said, they need to sort themselves out. My last order took forever and I wrote several emails to try to track it down. I did finally get it, though, and it's the same great quality. I want to stress this is the only bad experience I've had. They've been excellent on all previous orders.