Bestier Tracking Order Status

I put together the desk and the drawer slide did not operate correctly. After removal, I found out the ball bearings came out. I reached out to customer service and after a delay, they responded with some questions. They wanted screenshots of my order and the manual. Sent in those pictures, then they requested the name and address to send the replacement part. This was strange because that information was in the screenshot of my order and they could confirm the desk was shipped there as well. This was just a further delay in the process and a waste of my time. I did eventually get the replacement part and I was able to complete the assembly.

Excellent customer service. Received ordered product and works great.

Had difficulty getting my desk, due to winter storms and shipping, not Bestier. But Bestier customer services worked with us (professional, polite, and expedient) through each step of getting our desk. Customer services at their best

This company went out of the way when my desk came missing parts. The package was ripped open and tapped by shipping company. They sent me a whole new desk. Great customer service. Thank you!

Fairly easy to put together. There were many components and it was a whole project to put everything together, but there were step by step instructions and everything was numbered and there were diagrams for everything. All in all, it was a pleasant experience.