Belong Australia Tracking Order Status

Suspected faulty mobile data usage. When I was with Vodafone, my monthly data usage was about 15G. Last month I transferred to belong and used up all the 40G 5 days before the last day of the cycle period. But I suspected something going wrong with the belong’s data usage calculations for what happened below: 1. I was home during the Easter holidays for two weeks, most of the time I am using my Wi-Fi with great connectivity. 3. 1. From the 1st April I transferred from Vodafone to Belong. 2. On the 7th April, one week later, according to Belong I had used 10G data already, which was quite wired since my using habits did not change. 3. To check how much data I used actually, I reset my iPhone “mobile/reset statistics “ on 10th April, and Belong prompted I had used roughly 30G by 24th April. This looked not right because during these two-weeks period, most of the time I was home using my WI-FI with great connectivity. 4. On my iPhone, during 7th-24th, data usage was 11.4G. Unfortunately I can’t show my screenshots here. But this amount is reasonable according to my previous years of record with Vodafone. So I wonder is there anyone has similar experience as me?

Best cost-benefit ratio in mobile telephony I've had in Australia in the past 9 years. For every single thing I've ever thought to do with my phone plan - setup SIMs, setup & login to app, gift data, change plans, setup direct debit, request a report and much more - they've had a simple process, rich Help articles & phone app menu for self-service, easy-to-reach support team, and quick response for all avenues. Quality aside, I have not found a better-priced plan elsewhere to suit my needs, either. Mine is the 20GB mobile plan for $25/month. Expanded to include a 20GB data plan for a dongle, for $15/month. I've been a Belong client since 2 Jan 2022. My partner has been a client much longer and referred me. Belong is a cleverly designed division of Telstra. I switched from Telstra and haven't looked back since. Thank you, Belong (& Telstra)!

Experience drop in internet daily. I’m a previous Telstra customer and their claim to access 98% of the Telstra network seems like BS.

Amazing again with a fast fix to my stupidity and service staff available on the phone. I am surprised at the mid range rating here but think that is an indictment on the generally poor service in the industry in Australia. Belong is by far the best Telecom to deal with. Sure there have been some let downs but overall Belong systems, service, and speed is way beyond that of all the other telco's I have/had accounts with.

Lost my SIM card while travelling. Had the option to order a replacement to be delivered or purchase one at a retailer. It was only $12 at coles so I purchased one to be activated to my account. In less than 24hrs of purchase, my sim was activated, done through fb messenger. Thanks :)