Beecool Bikes Tracking Order Status

Had bike problems from day one. Sent videos, dozens of text, replaced 3 controllers, FaceTime with China. I could not get a refund. This went on for 5 months. Got credit card involved and they relented to except return. I hand delivered bike in Orlando. I still don’t have a refund. Many more details but I’ve wasted enough time.

we purchasedtwobee cool bikes one had the drive moter damaged in shipping the company was very helpfull getting it resolved they shipped me a new motor which I changed myself both bikes are excelent and I am very happy with the purchase from them

Great bikes, seem great value and well made, good customer service so far. No Complaints

Excellent customer support from the company. Very pleased with the worksmanship of the bikes . Value for money

Terrible company to communicate with. They say one thing and do another and misinformation about shipping and promos. I see their Facebook owners' group has nonstop complaints of factory damaged bikes, bikes never shipped as promised, and terrible customer support.