BEDGEAR Tracking Order Status

I bought my Bedgear Dry Tech pillow about 4 years ago. I found 2 different types of the most popular memory foam pillows failed to be comfortable. This Dry Tech pillow is the most comfortable I've ever used and it will be the last brand I try. I am buying another one.

I really wish that I would have researched this pillow before making an impulse purchase a few weeks ago. Was given the 'sales pitch' by a retail sales guy and it felt good in store for the 10 minutes I tried it while laying on a bed we were shopping for. It feels like a nice, well constructed pillow of quality, however, once you get it home, it's very stiff, heavy and too thick. CLearly the wrong pillow for my needs. And, once I contacted the manufacturer about possible remedies for possible exchange to something that might work better for me, I was immediately shut down. They passed the buck to the retail store and had no interest or empathy in helping me. Buyer beware! You can buy much better pillows in quantity for what I paid for this pillow that will likely be relegated to our guest room or our dog as a dog bed. Most expensive dog bed ever! LOL...hopefully he'll like it more than I did!

Bought a new mattress and the dritec 5.0 matress protector I'm a heavy sweater and they assured me it would keep the mattress from staining and has not fully stopped my matress from staining I rang snooze to make a warranty claim and because of covid they couldn't do anything i sent pictures through they said the pictures wernt good enough I'm a dissatisfied at the fact that this product hasn't protected my matress fully and I've had to put up with it

I love a company that stands behind its product and that is exactly what Bedgear did! I have owned my mattress protector for two years and it developed issues with fit and washability. Contacted their customer service department, followed their instructions and had my cover replaced within a week. Awesome! Thank you!!

It’s a scam. Purchase a BG mattress protector as advised by Sleep Expert to protect my expensive mattress. Protector failed after urine soaked through . BG only allow 5 day grace period to contact them. I contacted the store but that doesn’t count . I gave them a 2 star because they did send new protector.