Beauty Store Depot Tracking Order Status

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I only received part of my order and never received any kind of notice as to when the other part of the order would ship. I requested a refund 2/16 and received on 3/16.

I was told that there were some supply chain issues. My order was placed on 2/21/23. On 3/7/23 (2 weeks) I emailed to determine the status of my order as I noticed my credit card was charged for my order, but I had received no communication on the status of my order. They were very prompt on responding to me saying it would be another 1 1/2 weeks until my order was filled and inquiring if I wanted a refund. I said No, if they were quite sure my order would be sent in the time frame. I still haven't received my order or any communication.

I’ve been very pleased with the service. My orders are handled quick and I have no problem with returns.

BSD offers high-quality products at a reasonable price and shipping is fast and free. They always include free samples with each order. I only order from BSD - a Texas company.