Beans Coffee Club Tracking Order Status

I subscribed with a 50% offer, meaning I could take their premium subscription for around the price of a good quality supermarket bag of coffee (£5.50) What appealed was the option to review and adjust my preferences based on each bag. First bag arrived, and whilst it smelled amazing I found the taste quite mild and unexciting, so I went to the site to update my preferences... it didn't work. I was told it was a new subscriber glitch and it'd be fine for bag two, so I took their suggestion of coffee for the next delivery. Second bag arrived (Brazilian) which smelled incredible again, but taste was similarly underwhelming. Also pretty similar to the first bag. If the price had remained at the 50% offer level I may have continued, but I don't think the two bags I received were anywhere close to £11 in value, so I've now cancelled. The coffee was nice, but for me no better than the great, much better value options I can get at supermarkets. I'll miss the smell when I open the pack, but that's about it. Note: I'm no coffee pro, but I've tasted it around the world at most price points, fresh and pre-packed, and I think I have a decent idea of what's good.

Poor coffee for a fresh roasted bean :( Never had one I liked Also trying to unsubscribe is impossible on their website Have emailed support and wonder how long they’ll take to reply

Actually pretty good coffee, very fresh. Customer support responded promptly when there was a delay with Royal Mail.

I decided to ignore the previous reviews and give this club a go myself and I have not been disappointed. I'm thoroughly enjoying my subscription and can't wait for my next blend to try. Service has been great for me too.

This along like many other subscription based coffee companies have control over your order, the roasters can send out old stock and even coffee that is not to your taste profile, I also think that the independent coffee roasters in the Uk are getting greedy £8 to £10 + for 250-gram bag while I am now getting my coffee from Europe supplier 450-gram for same price, takes about 4-5 days to arrive price for P&P same. My experience was not great with beans coffee club, they did contact me but did not come back with an answer to the issue or a replacement bag of coffee as promised.