Battery Junction Tracking Order Status

On February 19th, 2023 I purchased 6 batteries for Battery Juction. I received them on February 24th, 2023. By March 30th, 2023, the batteries were failing, and only providing approximately 25% of the original charge / use time. I contacted Battery Juction concerning the problem asking for a replacement or refund. Battery Juction advised that anything outside of a 15 day window was out of warranty. I would never recommend this company to anyone.

Site doesn’t indicate if products are in stock. Place an order then find out it will take a month, or more, to receive it. Wanted an alternative to Amazon to avoid used/counterfeit products but so far this outfit isn’t fitting the bill.

I ordered 3 items on Nov 27 from the site, with expected delivery about Dec 10. I didn't get my order at the time. I started chatting with support and suddenly - and get a standard bla-bla text without the slightest attempt to help me get what I ordered. At the same time - these items were on B&H.com even with free shipment, just for notice. Now is Dec 27, and I still didn't get the main part of my order and had no clarification from support about when I can get it. Strongly do not recommend this company for any online purchases.

Bought 3, 9 volt lithium bats. tg replace alks in 3 gas detectors. Alks last 1 to 1 /2 years. Didn't want to have deal with surprise fails so paid almost $7.00 each. One went dead this week after about a year and a half. Other 2 show 80% drained. They refused to do ANYTHING. Said guarantee was for 30 days. Yeah that makes senses for a product like a battery. Duh! Didn't respond when I pointed out that the dead one was nearly 2 years old when they sent it to me. Not trustworthy, not helpful STAY AWAY. More you spend the more you risk with these people.

I am just learning the ropes of 18650 pack design. I have been looking for a good business to get batteries from. I ran across batteryjunction.com and then searched for customer reviews. I found a review from an experienced pack builder. I have seen a couple of his YouTube videos and the guy knows his stuff. All the "Samsung" batteries he ordered were counterfeits. I will not be doing any business with this company.