Barebones Tracking Order Status

Placed an order for an All in One Cast Iron Grill. Changed my mind 1 hour after placing the order and emailed and called requesting to cancel the order. I called at various times throughout the next day and received voicemail every time. Was never informed that I was not calling during business hours. No one answered. No one returned my calls. Only option was to leave a message and they will call you back. Never happened. Hours later I get an email that they can’t cancel the order that I will have to return it after I receive it. So they can return an email but not return a phone call. Horrible customer service. No one answering the phone and unreasonable policy about canceling an order. Steer clear of Barebones. I will.

Got the hori knife, shattered into 3 pieces digging a weed from a lawn after a few hours use.. over priced junk!! Tried emailing company.. no reply

The products, sadly, are clearly designed for urban hipsters (like myself, I admit). They are made to look rugged and fit for the outdoors but they are clearly over-priced, cheaply made garbage. My Edison Light Stick gave up the ghost after less than a year. I really cannot recommend this brand - especially for folks who actually want to use their products, you know, outdoors.

Bought a 2 blade whittling knife for my son's birthday. They shipped quickly and product looked nice. After taking it out of the packet it feels good quality, and notably it shipped razor sharp. I was expecting it was probably be reasonably sharp but that I would have to sharpen it to get it really sharp for use, but it was really sharp out of the box which is always impressive.

Cool website, some really nice things, well thought out, and delivered to your door. Some seem a bit overpriced, but I bought at 20% off for Christmas and was super happy with both items. I purchased the 29" Firepit...better made than the big box version I could have purchased. Still made in China, but for the extra 30$ I feel like it's thick enough to last a good couple years longer....and the Pulaski Axe...just a beautiful tool. Full steel rod core, and a nice axe/pick combo. Right sized to end up being with you when you need it. It will never leave my truck...Also priced well, with a discount....I skipped the $25 bandana...as nice as I am sure it is...might go back for some camping lanterns..