Bandolier Tracking Order Status

Bandolier is the best company I have ever worked with. The quality of the product is exceptional. Customer service is stellar. I will never buy a phone case from any other company but Bandolier.

My first purchase with Bandollier :Emma for iPhone 14 Plus , AirPod pro and the pouch. I got a special deal on this purchase in compared with other items bandolier selling . Opinion on Emma cross body strap /case , ID slot is too small barely fit one DL and difficult to remove the card; it isn’t useful. the strap is stiff; prefer lily cross body strap. The AirPod pro is tight. The clutch needs more compartments. Only having one and tiny. Overall, the purchase price is a good deal. I recommend lily cross body strap/case over Emma . I bought this style because Lilly is out of iPhone 14 Plus .

Thank you so much, I received my iPhone case pro max 16. I love it! Lots of compliments. Customer service is exceptional. I already have made more purchases! Will be buying more. I travel a lot and so easy to keep everything assessable.

Bandolier is one of the best companys I have done business with whereas there was no need to reach out to a live customer service agent. I purchased a cross-body phone case which I didn’t care for as much as the one which was not available at the time of my order. After a month the preferred phone case became available. It was greater than 30 days after the initial purchase. I utilized the portal and the exchange option was available and seamlessly allowed me to enter my preferred order, which I did. I had to immediately cancel the order I had made, prior to realizing the exchange option was available to me. With no cancel option for the order a simple email sent to the company allowed me to cancel and receive a refund expeditiously to my account. I am very pleased with the level of service offered with no interaction with a live customer agent. I will continue to do business with Bandolier as their products are of exceptional quality!

There was a glitch with our order getting flagged as possibly fraudulent, which caused a momentary question mark in me about the company and their customer care. But I have to take it all back. Once the issue was understood, customer care did an amazing job in making sure all would be solved in the best possible way. Thank you !