BabyBjorn Tracking Order Status

Nice products but not so helpful customer service. Accidentally ordered two of the same product to UK and asked for help on returning spare product (e.g. their preferred delivery partner, how to address vat questions) but they did not respond with any advice. Would not recommend anyone to order directly from them when there are much better retailers out there.

I ordered the plate set from BabyBjorn and it took quite some time for my order to be updated, once i wrote to them they were very fast on replying emails, usually next day. There were some problems with DPD and after 3 weeks my orders didnt arrive, they were returned to sender ( i guess i am DPD doomed 😂). I managed to find the same products on amazon and they were delivered within two days. The sets are amazing, the quality as well. Havent been able to try yet but they look wonderful. I also got a refund within 5 days. They were more expensive than a lot of other products you can find in the UK but i believe when it comes to whats best for the babies it is worth it.

I bought a baby carrier from BabyBjörn and absolutely love the product. The baby and toddler adaptation means that I can use it interchangeably for my baby and my toddler! I found it a little hard to set it up on my back without another person’s help... but that is really my only complaint!

After having a problem I contact them and they were very quick to respond. They worked with me to get a suitable solution and I was very impressed.

I bought the Babybjorn Air Carrier for my 1 month old son and it was like getting my hands back! Compared to a lot of the other carriers on the market, I found this one to be the easiest one to use, lightweight, safe and most adaptable. It's competitor the Ergobaby was flimsy, awkward, non flexible (I had to roll a Towel and place under my baby's bum) as it didn't accommodate very young babies. Hands down the best on the market by far!! Very well designed to adjust straps easily without doing awkward movements! I found this to be particularly good as I have joint problems in my wrists and fingers from lifting the baby. Excellent customer service when contacting via email for advice on how to use it once my baby got bigger. My baby is very happy in it and it allows me to work and do my things whilst the baby is close to me.