B-Glowing Tracking Order Status

To be honest your service is poor. I will make sure I dont purchase no more

Update 2/15: Updating because I am not in the business of hurting businesses, and want to give full transparency. You can imagine the gut wrenching feeling of spending over a thousand dollars, and then having your order go into a black hole. The anxiety of not being able to reach anyone through multiple methods and crossing your fingers that you can get your money back after so much time has passed with no product to show for your money. That’s why I wrote this review. However… A leadership member of this company did reach-out to me to apologize for what happened with my transaction, and it appears that the handling of my order was just an edge case. They did send a succulent to my home as a gift, and it did arrive from their company so they are indeed legit. I cannot speak to anything else with product, customer service, shipping, etc as my order was canceled and refunded by PayPal. In the spirit of being transparent and honest though they are a real company. Another bright side - TrustPilot helped this company to get the message, when no other means was working, so this website does help. Update 2/10. PayPal refunded my money after investigating this company. They also received no response from the company and did not reach them in any method they tried. This is definitely not a legitimate business. Nearly a month of not having access to my money I spent on this purchase. Multiple attempts and methods to connect with them, and no response. I purchased over $1.2k of products and vitamins on 1/16. The website states orders ship within two business days. It’s been 9 business days and I have heard nothing, nor received a tracking number. I’ve called their number, which says “user busy” and nobody answers. I’ve tried the chat feature and it’s always offline. I’ve tried emailing, multiple times, with no response. I filed a claim with PayPal and they are handling, but at this point I am inclined to say it’s a fake company and if you spend your money here, use a card that will offer buyer protection because you will need it.

I love this store! I’ve been shopping there for years and find the coolest beauty products. I really trust their taste!

Absolutely Amazing, love these products so much and would definitely recommend my skin feels the best it’s ever been and fast shipping too 💖💖💖

Thanks bglowing :) My order just arrived today, safe and sound! It was well-packaged and the shipping was fast too (Florida). I ordered the SK-II essence + the lotion during the black friday sale, and I even got a free travel-sized essence to boot (thanks!). I didn't even know about this website until I contacted SK-II directly to ask where I could find the 11oz essence and they pointed me to bglowing. I think I actually bought the last one in stock too, haha! I'm very happy with my purchase, will definitely buy again from them in the future :)