Attitude Clothing UK Tracking Order Status

I ordered some sourpuss stuff from back in november here and I am so happy with it Ive ordered from them twice and it has gone well, only down side is the extra import fees in scandinavia

Really nice clothing I took one star off as not as accurate sizes in some of them clothes like swim wear bikinis the delivery took two weeks and the clothes were really nice. I didn’t want to send them back as to much hassle and it was a UK return but really good styles just need to measure properly because I measure with tape measure when buying and considering Iv lost weight was annoying to heal the rings on the swim wear stabbing in. Thanks

Mixed feelings, promptly send out orders but I have an issue with the time it takes to refund they accepted the shoes I returned on 12th December on the 20th of December and said they would process my refund I know its been Christmas but surely I shouldn't still be waiting for my money its almost £100 and ive had no response

An honest review, I ordered a small Wednesday themed bag from their site, the wrong bag was then sent out in error (context there are two types of bags and they sent me the wrong one) I was contacted about a week after delivery and Amy told me it would have to be returned for the correct bag to be sent out. Now I'm never one to point fingers when things go wrong but more how do we now fix the problem and handle it correctly. I may be unique on this as a lot of reviews being 1 star due to a lack of customer service. However when I pushed back about me having to run around to fix THEIR order error Amy was quick to sort a "to the door" return from Royal Mail and offered me £5 credit on an order. The 4 stars represents the wrong order but is saved by customer service stepping up after the fact.

I have had an excellent experience with customer services. I ordered some slippers but they were the wrong size. I emailed them requesting an exchange for a larger size, I was expecting a delay as it is nearly Christmas but I got a prompt reply that it would be possible to exchange and it would get to me before Christmas!