Assouline Tracking Order Status

No response, I have queries for their service but there is no customer service.

Worst customer service ever. So rude. It's been over 4 months now and still no reply from any customer service department. Truly shocking. I like the books nut not the people. I now don't order from them and order from Flannels or Selfridges so I don't have to deal with them or pay the €35 postage fee. Utter shambles of a company, So rude. I have emailed, Instagram Direct Message and through the website contact us section. No reply.

Ho chiesto al sevizio assistenza quattro confezioni per quattro ordini che comprendessero più libri ognuno. Mi hanno risposto in modo molto maleducato. Pessimi!

Used assouline in 2019 and my next orders came around late last year and this month as well. It’s great to see they have made significant changes to the shop and to their books as well. Though my last order came a little late but Its astonishing to see the change they have made and hopefully they can see this to be more better most especially with the home deliveries

Maison Assouline.. Beauty is certainly in the eye of every beholder entering this magnificent Book and gift store... Along from Fortnum and Mason and not too far from BAFTA, on Piccadilly, London, Maison Assouline sits perfectly placed for the likes of anyone with a creative, innovative, brilliant, inquisitive and colourful mind...anyone wanting that which you can't find anywhere else, is here. Books, Books and more Phenomenal Books, all displayed beautifully and separately, slightly breathtaking and you'll want them all... Notable currently is NEW YORK BY NEW YORK... buy it, you won't be disappointed. Travel books, BLUE COAST and CAPRI...lovely, lovely photography.. And, their book stands...forget the coffee table book...the book stands from Assouline totally replace them... Here you can browse, lose yourself in other world's and purchase if you can...the prices are high, the books an investment...and if not, feed your brain and colour your mind......