Artist Guitars Tracking Order Status

Amazing customer service from artist guitars! Replaced a guitar that I’d bought for my grandson 2 years down the line, with the next size up, within 5 days of receiving my initial request. Great guitar, good value but best of all, fantastic customer service! Definitely would use again and recommend!

My go to store for all things guitar. Best price and super quick shipping. The BEST.

Just to say a huge thank you to "Artist Guitars" for your prompt delivery of my order. It may be a small order (guitar strings) but it came, when I needed them, and exactly what I wanted. From Colin, well done.

I have purchased from Artist Guitars on 166 occasions over the past eight years (yes, that's an exact count of all my orders, which have ranged from small items like picks/strings/leads/capos through to higher-end guitars/basses/amps/etc.) Their product quality is consistently very good, their prices are reasonable, and their customer service (probably their stand-out feature) is absolutely first-class. If you ever have a problem (and that's been pretty rare), they fix it fast, and to your complete satisfaction. In short, the only time I buy elsewhere is when Artist don't sell the brand I want e.g. Fender. Many larger Aussie companies could learn quite a bit from observing how Artist Guitars treats its customers.

We have bought beginner bass guitars up to high tech amps..great after sales service and products at very competitive prices. Writing this while my son is jamming away on his new NU-X amp which arrived 2 days after ordering..