Annie Haak Tracking Order Status

Paid over £120 for bracelets and they lasted just over a year - just outside the warranty so no help with replacement. I expected it to be fit for purpose and last longer than one year though. Will never buy from here again. Would definately not recommend!

The bracelets are pretty but just thread underneath the beading. Snap easy and when I sent a picture of my broken one they asked me to return only to inform me it would be £26 to repair as out of warranty. A gift I had not used much so little wear and tear. Not impressed as didn’t feel valued my custom at all. Will not be purchasing or recommending to anyone.

Not only do they sell beautiful jewellery but the customer service is first class. I made a mistake with the address all my fault but Annie Haak reassured me and made the process stress free. They are so polite and helpful and answer all emails very quickly. The lady on the phone was amazing. This is the standard that every company should live up to. Have brought about 5 bracelets so far and will be buying so many more. Thank you so much for your outstanding service.

I can’t rate this jewellery highly enough. I’ve got a collection of bracelets and rings from over the years and they really do keep well. They also offer a service to restring your bracelets, which is very efficient! The customer service team get back to you quickly and are very friendly.

Great service!! Including a return and refund!