ANDO Stores Tracking Order Status

Bought a jumpsuit that looked great online for my 3 year old. When it arrived the button holes were not functional as they had threads that had not been cut back and stopped the buttons being able to push back through. The fabric was also really flimsy and cheap. I complained that the item was flawed and still told to pay the postage on the return back. Overall this purchase cost be £7.50 and I got nothing 🤣 lesson learnt don’t buy from here!! Sad as I really want to support small businesses, but the items have to be in line with customer expectations.

I ordered an item next day delivery and 4 days later it is still not here and not been delivered. This was a gift for my goddaughter and now I cannot give it to her. I have emailed the company but not had a response. They do not have a contact phone number on their website so I expect I will be waiting days for delivery. Incredibly frustrating and paid £6.99 for next day delivery. What a rubbish service. There is also no tracking and no updates.