United Scope Tracking Order Status

Having purchased a Trinocular Articulating Zoom Microscope 10 months, I've only had one issue, being a poorly fitting adaptor that holds the LED light in place coming loose. A call this morning to Amscope UK and they are sending a replacement free of charge.

Through ebay I duplicated the order , obviously my mistake, but also obviously a genuine mistake. Within two hours I asked through eBay for a refund on the second duplicated order and 48 hours later was declined. This is not customer service and I should've read trust pilot beforehand. Because given the other comment on here, they're obviously just interested in immediate business and not long-term.

BEWARE DO NOT USE AMSCOPE AS THEY SCAM YOU FOR MONEY PAID FOR GOODS NOT RECEIVED. MARIA (who claims she is a so called customer services director) AT AMSCOPE CARRIES THIS SCAM OUT AND DOES NOT REPLY TO EMAILS. ORDER DATE:04/03/2024 ITEM ORDER:15571 CANCEL DATE:05/03/2024 ITEM: AMSCOPE M150 MICROSCOPE AMOUNT PAID: £76.98 SCAM REPORTED TO AUTHORITIES: 04/04/24