Ames Walker Tracking Order Status

I've been an Ames Walker customer for 12+ years . Their hosiery is first rate and I've worn their pantyhose, knee highs, and thigh highs in various compression levels and various colors. As a male I was initially embarrassed by wearing ladies' hosiery in public, but for the past 10 years I'm proud to reveal it. Thank you, AW for making such terrific hosiery.

Update: I actually did get a replacement delivered, just after I finished updating my review last. I cannot give a full 5 stars because of the trouble I had to go through just to get the replacement. Its sad that I had to write several bad reviews before the company would lift a finger to help me, but ultimately they did the right thing. Update: As if this company could not get more dishonest... They promised to send me a new item if I updated my review. I have no problem with this, but I'm not doing anything until an actual product shows up on my door step or I get some type of mailing confirmation. Now they have reported my review... and I doubt they even sent my replacement. Absolutely awful company to work with. Purchased an inflatable lounge doctor from this company. It didn't even last 2 months before it started leaking. Both this company and the manufacturer do not stand behind their products. They refused to return or exchange the product. I can see from other reviews that this is a very dishonest company. Take my advice and do not purchase any products from them. They will not do the right thing for defective products.

I received an empty package inside a plastic bag from the USPS explaining that my package was damaged during shipping. USPS website said I couldn't file a claim unless i had an insurance receipt. I contacted Ames-Walker through an e-mail. I got a response right away, and they sent out another product, and I received it in record time! I was very pleasantly surprised and pleased!

They gave me no confirmation they even received my order. They should have an auto reply confirming your order. When I called they told me they had to order my stockings from Jobst and they havent received them yet. When they qoute 3-10 days shipping, count on the 10 days. I thought they stocked the product they sold. Apparently not. After calling them they let me know they received the stockings from Jobst but the box was damaged in transit. They assured me product was fine. I guess I will know by the weekend.

Wonderful product. Makes both my legs and back comfy and relaxed. So glad I have it.