The Alzheimers Store Tracking Order Status

I have plenty of time to read the reviews before I make any large purchases. I also keep track if I decide to make the purchase because we should all know a few bad reviews don't mean much. We purchased the a memory phone and was and am still very happy. Yeah, its a stock phone, but its designed so well with the features to help control spam calls. Not sure how anyone caring for someone with memory loss can function without it.

Great idea! Terrible product and not functional. Don't waste your money. The seller website will not allow us to leave a 1 Star review. We found this to be a cheap $70 phone with a glitchy phone app priced at almost $400 with a pad charger. The phone has zero consistency, and the return policy is a rip off. Terrible return policy. Once they have your money, they want to keep it. No matter the problem or issue. They charge 30-50% for unused returns all at their "discretion". We understand issues pertaining to returning health care or hygiene products, but this does not certain to a defective cell phone and charger. We returned unused in perfect condition and were charged 33% for a $400 purchase. As for functionality, we placed the phone on the charge pad and let it set there. The next day we noticed that the screen changed from the Alzheimer user interface to the phone system app. We called RAZ tech support to resolve the problem. The phone kept doing this which would cause havoc with a person with moderate Alzheimer's or a care giver with limited technical knowledge. Also, the display is set to stay on all the time so the battery on this $70 phone drains very fast. Lastly, there are elements that need to be added for a person with dementia to use it correctly. Overall, for $345 plus $50 for the pad charger, we received a cheap $70 Blu phone with a cell phone App called RAZ. If the app worked it would be great, but we experienced many glitches with problem after problem. I wound up buying a better phone for dementia with GPS for $119 and $19 per month. Add another $10 for GPS location.