Allegiant Air Tracking Order Status

I usually look forward to flying Allegiant. I love the beautiful Lehigh Airport, giving the feeling of home. The Pilot's almost guarantee a smooth flight despite weather conditions. Unfortunately, on this last flight a specific Stewart and Stewardess spoiled it for me and others on the plane. I understand flying is exhausting and we are only human. I also understand that dealing with the public can be stressful, but these stewardess’s were very rude and conducted themselves poorly in public creating a hostile environment. I just ask that a refresher course on customer service is an ongoing requirement. Kindness goes a long way. On the other hand I appreciate Allegiant affordable flying rates and the uniforms are nice!!! Lehigh Valley Airport staff were awesome!!!!! Thank you for letting me share.

I've been on a total of four Allegiant flights, all from BLV to PIE back and forth. Three of the four were delayed by 2 hours. Good communication of the delays. Good customer service by calling their phone #. Pleasant crew doing their best, overworked it appeared to me. One poor gal at PIE was working the counter very hard - like a one armed paper hanger. She needed help for sure. Seats are like metal on metal, no cushion. Let them assign your seats and save over $150. Yes, you get what you pay for... but I'll keep flying them.

First Overall, we flew from Indianapolis to Los Angeles. The woman named Alexis What is the working at the front counter? She was incredible. Not only did she check us in but she helped us with our baggage. We had a carry-on that had to be put under the plane. She didn’t charge us saved us $75.

We had a flight that was delayed three times and then Canceled .Algiant gave us a full refund for both tickets and I had two checks in hand within less than two weeks. We rescheduled another flight, and it was a 2.5 hour flight.Everyone was extremely nice and professional , I felt valued as a Customer and would definitely fly with them again and recommend Allegiant. Happy customer,John and Linda Dinielli Sunrise,FL

THEY COULD USE SOME HELP WITH CUSTOMER SERVICE, LOOKS LIKE MANAGEMENT COMES OUT AND NOT CARE THAT SOMEONE IS BEING HELPED, THEY JUST INTERUPT BEFORE I COULD GET CHECKED IN. EATING AT THE COUNTER IN CONVERSATION WHILE CUSTOMERS JUST WAIT TO BE CALLED UP. ONE GUY YELLED AT A CUSTOMER AND WAS VERY RUDE. TO OF THE EMPLOYESS WERE ARGUING IN FRONT OF CUSTOMERS LOOKED LIKE WHAT WAS A MANAGER HAD TO PULL EMPLOYEE AWAY FROM COUNTER. THERE WAS A LADY THERE THAT WAS VERY KIND, WE APPRECIATED HER FOR HER SMILE AND KINDNESS.