Alexis Bittar Tracking Order Status

They repaired my £500 bracelets and I am rocking them now they are lovely great design.

I love the Glamourous look but it's NOT WORTH THE MONEY. I BUY MINE FROM NEIMAN. THEY HAVE BEEN VERY ACCOMODATING HOWEVER I'VE HAD TO RETURN THEM AND REPLACE THEM SO MANY TIMES. 1. BRACLETS TO HEAVY FOR TINY MAGNETS 2. NEED AN EQUALLY AS STURDY SECURE CLASP TO SECURE SUCH A COLLECTION 3. THE TWO PIECES OF BRACELET THE PANTHER BRACLET IS MADE OF IS JUST JOINED TOGETHER BY A PIECE OF METAL IN THE CENTER AND INSERTED IN THE MIDDLE. THE OPPOSITE PART OF THE BRACLET HAS AN OPENING THAT THE METAL PIECE JUST SLIDS IN. NOTHING CONFINES IT OR SECURES IT. TODAY IT JUST FELL APART. I DID NOT EVEN REALIZE IT WAS MISSING. ONE PART IN THE FLOOR BOARD OF THE DRIVERS SIDE OF MY CAR, THE OTHER PORTION FELL OFF IN THE TRUNK OFF MY CAR I SUPPOSE WHILE I WAS REMOVING GROCERY. I AM JUST SO DISGUSTED. THEY ARE POORLY CONSTRUCTED. I HAVE LOTS OF HER STUFF BUT I DO NOT ENJOY WEARING IT. I'M AFRAID OF JUST WHAT HAPPENED AGAIN TODAY. I'VE LOST SEVERAL BRACLETS THAT THE MAGNETS WILL NOT STAY CLOSED, THEY ARE TOO SMALL TO SUPPORT THE BRACLETS!! TODAY IT FELL OFF MY WRIST AGAIN!! I REPURCHASED 3 OF THEM, THEY WERE THE PANTHER COLLECTION. IT'S NOT CHEAP IT'S NOT WELL CONSTRUCTED MADE IN CHINA !!!

I clicked on an offer that promised 15% of if I signed up for emails. I sent my email, received a promo code that does not work. When I emailed customer service, I was told that the offer was for new customers only, and because I had purchased something last March, I did not qualify. Nowhere in the offer does it specify "new customers".

The products are lovely but the customer service is less than one star. I purchased an item online and NO where did it state final sale. When I needed to return the product, they told me in the return information it states that you can not return sale items. Who would look in the rerun area when I expected to keep it. This is TERRIBLE service. I asked for a store credit not refund too.,

Buyer Beware! Quality has plummeted. No repairs available. Was sent lucite rope paisley pave bracelet WITHOUT the pave inserts set in! They were in a separate bag. This was sent to me totally unfinished!! Customer service was not good and misleading as to return. Very BAD..BUYER BEWARE!