Alamo Car Hire Tracking Order Status

I reserved the car on line and collected it from Stansted airport. The check in was smooth and quick and the member of staff extremely polite and helpful. The car was great - exactly what I reserved and new with low mileage. The return was quick and problem free and again the staff member was polite and kind and confirmed my deposit would be returned immediately. I cannot rate the Stansted airport branch of Alamo highly enough. I will use them again without hesitation.

We rented a car in U.S. whilst in Yellow Stone park it developed a CV joint knock. As we still had week to go, couldn't get any sense from phone numbers. So took the car to Boise in Montana, who staff were helpful gave us temporary car for day then had to go back next to pick up a similar vehicle to what we had rented. Then came the kick in teeth as they charged us fuel at excessive rate for saving them a fortune if car had broken down in middle of no where. UP DATE. Alamo have since been back in touch and re-credited fuel, and gave me a discount off rental for inconvenience. Got to admit for a big company was surprised so now give them 5 stars.

We arrived a little early for our rental car at Gatwick airport. The young man ( didn’t get his name) was friendly and efficient. We had a lovely upgraded car and no problems the whole 2week trip.

The car wasnt ready, when it was there, there was major confusion wether we had insurance or not, they told us we didnt, we assured them we did, total confusion, at the last second we noticed fuel tank below a quarter, not pointed out to us, so glad we took a pic of the dash with tank and milage on it, month after the rental i got a bill taken out of my account fo £90, for re fueling, emails and stress later hopefully its sorted, overall v poor service, rented through alamo, but picked up through enterprise, poor allround

A smooth experience renting a car in Edinburgh with Alamo. I had the reservation before hand and the transint by the desk was a matter of 5 min. Everything was perfectly explained by the assistant (Rebekah). No problems with the car, everything was in perfect conditions with a clean and new car. Finally the returning process was also incredible fast and easy, over the fly the assistant reviewed the car and I got the deposit refund really fast. On the contrary I travelled in a group and the other part did a reservation with Sixt and during the pick up process they were for more than 20 minutes dealing with the assistant that was trying to sell a lot of extras, car upgrade and a lot of stuff trying to increase the price of the reservation. In comparison the experience with Alamo was really nice and smooth, for sure I will repeat in the future.