Agriframes Tracking Order Status

I have been a Agriframes customer for many years. My 25 year old Agriframe rose arch collapsed in the wind and had a large established and frankly heavy rose rambling through it. This was a catastrophe not least because I had to go down on my hands and knees to try to clamber though it. I have always sworn by Agriframes, their products are excellent...after all ANY arch that has lasted that long is exceptional. The support I had from Angela and the rest of the team was brilliant and by Saturday a new arch had been delivered. I am buying some more items from Agriframes next Spring. I already have a rose bower, wall trellises, two arches and garden supports. I would thoroughly recommend them.

Bought the runner bean frame. This item is superb quality. You can tell it will last for many many years. Arrived incredibly quickly and all items present & correct. I have to say, I did read the Trust pilot reviews and feel they are a little unfair. This company must dispatch thousands of items and I am guessing these reviews only represent a tiny fraction of their customer base. I do rely on Trust Pilot and you can normally get a gut feel for when there are genuine issues with a company. I just didn’t get that reading the reviews for this company so I ordered anyway and I’m very pleased I did. I am more than happy with the whole service & product. Thank you Agriframes. I’ll be back later in the year for a couple of obelisks. 😊

The superior fruit cage in matt black looks good and fades into the background. Assembly is easy and can be done single handed. The instructions are poor, especially for the door assembly but is you lay the parts out it becomes obvious how it goes together. One upright was missing but with a phone call one was delivered from Bristol to Stirling in less than 24 hours. Excellent product and service

Ordered a couple of obelisks. Arrived beautifully packaged two weeks later - I'm delighted with them. Gorgeous colour, well made and substantial

Ordered an item on 28th June, (the site said pre-order for delivery early August). Then got an email saying there was a delay and the item wouldn't be sent out until the 28th August. Messaged the company on the 27th August asking if the item was still going to be sent out (because I hadn't heard anything else from them) and had to wait approx 15 minutes for each response. I then decided to call and was advised that the item was due to be in stock from 27th August but they have had a further delay and would 'likely' be the following week. Asked for a refund and was advised that the refund would take approximately 7-10 working days. Not happy at all.