Adore Me Tracking Order Status

I came here specifically to say AdoreMe is an excellent lingerie brand. (As others have noted, the shipping is slow, but the quality is *exceptional* and true to size.) I always used to buy VS but their prices and diminishing quality had me looking elsewhere. I’m a curvy girl (40DDD) so I was thrilled to see how many beautiful pieces AdoreMe had in my size - but I wasn’t sure what to expect in terms of quality. When the pieces finally arrived (they usually take a couple weeks) I loved the fit, and every single one looked fantastic - this happens so rarely for me with online orders. The construction and quality is as good or better than any other lingerie brand I’ve ever purchased from. I did their membership for a few months, then decide to stop as I was accumulating way too much lingerie. Honestly, for me, I had zero issue canceling my membership - and that really instilled a lot of consumer confidence. I did have an annoying setback with my most recent order (it’s taken over a MONTH to arrive) but the customer service replied to my email within a day and gave me a promo code for a free additional set - no cost to me and free shipping. Overall, this is one of the best brands I’ve ever purchased.

I can no longer order from this company which is unfortunate because they have cute clothes. I purchased an item and it was too small. I then exchanged it for the next size up and it was too big. I ended up having to return it as the item just didn't fit my body. The recieved my return on February 10th. I waited weeks with no response. I finally reached out and was told I had to wait until March 4th for quality inspection. It should not take almost a month upon receiving the item. The 4th came and went and still no refund. After emailing them multiple times I received a partial refund as well as paying a restocking fee which is crazy for an item of clothing. Now I'm afraid to order from them again as I do not want to go through this. I had even signed up for the VIP membership. Had to cancel everything.

I placed 2 orders roughly 2 or 3 days a part from each other. It took almost a month for them to ship the orders. They did email me several times saying they had a spike in orders and they would get it shipped very soon. After roughly 2 weeks I asked if I could cxl my orders. They said no because it was at the warehouse already. I let another week go by and said either cxl my orders or ship them. Again the only response I would get is we had a spike in orders and please be patient and your order will ship soon. Days later on the first order and a week or so later on the second order they shipped. I received a $10 credit on my next order after waiting a month to get the orders. I will not be ordering from Adore Me again.

Greats picks for me!

Quality products, fun and enjoyable experience, fast shipping !