4Patriots LLC Tracking Order Status

I have no complaints with the representatives I spoke with at 4Patriots, only the resolution of my problem couldn't be resolved. Not taking an extended warranty and not reading the complete manual for my Patriot Power Generator 1800 and following them (please fully charge your unit every 3-6 months to extend the life of the battery). I didn't do that and now my 2 year old generator won't charge the battery. I used 8 months ago and charged it after use before turning it off. I turned it on and it was discharged and wouldn't charge either with AC or the solar panel. Now I have a $2700 brick. I was willing to sent it back to have it fixed, at my expense, but the representative, informed me that it was not an option. Get the extended warranty and make sure you keep charging it every 3-6 months. It is after all an emergency generator and it should be ready at all times.

Their website is very easy to navigate and seems to thoroughly cover the pertinent details of the products and services available. Contacting them by phone for sales seems very adequate; however, support and other issues seem to involve very long hold or callback times, sometimes up to two to three hours. The personnel are very knowledgeable and courteous. Any issues I have had have been resolved to my complete satisfaction. Their products are of very high quality and seem fairly priced. I would highly recommend 4Patriots, their products as well as their services.

Working with me on a payment plan Always sending me emails when a deal comes up Items arrive when they say they do A lot of great interesting items Sharing news that is important to me about what could happen in the world and home if weather or foreign countries attack the US

Aside from their excellent food products, their on-line talks are excellent, informative and well worth the time to listen. Everyone takes these talks multiple times to get as informed as possible. Plus it is nice to see the people you talk to on the phone.

Great value and service. Product as advertised