1percent.com Tracking Order Status

I liked the site, they had some nice products. After some thinking I have decided to give them another try. When they sent my package it was very nicely packed, and also thank you for the other items included. That was thoughtful.

Got everything I ordered and was packed very well not just thrown in a box. Will use again in the future.

They started out with very good service, then over time my orders was being sent to every address except the one I requested, if u move from Ny to California give them a Cali address and your order might still end up in Ny .. they make it seem like it’s your fault, ..The worst

First I wanna say that I love this site. I've ordered a lot of papers and I've recommended this site to a lot of people. However, what I had to deal with today was ridiculous. A little back story: Back in January of 2016 I ordered some products from 1percent.com but was sent someone else's order by mistake. I contacted them and I was sent my order. I was informed that I had to send back the other order or I could keep it but I would be charged the additional amount. I liked the stuff so I kept it. Now, fast forward to 11/25/2020 when I ordered some replacement parts for my clipper lighter from this company. I have been waiting for an email stating they were shipped. Today they sent me an email saying they had to cancel my order due to a billing issue. Which I found funny because they had placed a hold when I ordered that fell off and now I have a pending refund from them. All my info in their email was correct too. I responded to their email and they wrote me back to tell me that back in January of 2016 they never received my return and I never paid for the items. They stated that until this was rectified they could not send me any products. How is it my fault that they messed up almost 5 years ago and never charged me? They didn't even tell me how much I owe them to even rectify their mistake. Now I know that the lost of my business may never make a significant dent in their bank account but I could care less. It's not like I was ever contacted by them in the last 5 years to inform me. It took them a month just to lie to me about my bank being the issue when in fact it was their fault.

I expected good products but never expected the service I got. Ordered Thursday afternoon and got the package on Friday in NYC! Product as described and quickly tested and even a bunch of free stuff. Will use again,