1-800-Balloons.com Tracking Order Status

Was pleasantly surprised when the balloons actually came after reading these reviews but they did show up and are very nice. My grandson is sick and they made him happy.

Didn’t get what I ordered. I ordered “over the hill” balloon bouquet, but only received basic birthday balloon, which can be bought at any grocery store! Website indicates possible substitutions, but doesn’t say including possibly complete different worded balloons.

I loved the balloon bouquets on this site and wanted to send a bouquet to my five year old granddaughter for her birthday. But, before I did, I called to find out if I could request a specific time frame. I spoke with Dee who was very helpful, telling me that while she couldn't guarantee the bouquet would be delivered when I requested, she'd do whatever she could to make that happen. I placed the order, and Dee contacted the carrier about my request. The balloons were delivered exactly when I requested and, for that, I am very grateful. However, my son and daughter-in-law informed me that the latex balloons were flat five hours after delivery, and the mylar balloon was 75% inflated. SO unsatisfactory!! As pleased as I was with the customer service from Dee, considering the amount of money I spent, I will never, ever, order from 1-800 balloons again.

Hesitant to purchase balloons due to numerous negative reviews. Although the overpriced balloons were eventually delivered I still don't recomend. Will try a different company next time. Overall my sister enjoyed them and was a sweet gesture. - Notified 2 days prior substitutions will be made via email. - Balloons were NOT delivered on requested delivery date (Saturday). - I contacted customer service via email and reply stated "notes said delivered and if I contacted my family member". Then received another email stating " have been trying to deliver, no one answers the phone, the address we need a building number, a more complete address." Provided information again as requested. - Balloons delivered 2 days later from original delivery date. Birthday mylar balloons with one pink latex.

Wish I could show you what I ordered and what I got Balloons were not blown up, many deflating the excuse I got was the weather, One balloon was a sesame street, and it was for an adult They think because I am getting a refund it makes it right So peeved