Track Omniva WorkTrace Packages & Parcels

Was supposed to deliver a parcel to an address always staffed during business hours, no notification. The shipment returns back to the other side of the world.

I just have to give massive props to Vincent who's part of the "Omniva" external communications team. Not only did he get to me extremely fast but also was by my side every step of the way! Experience beyond words.

Forever worst customer service. A courier always says that they called, but they are always lying and never brings parcel on time or even never brings. Girls on the phone are always not helpful rude and asking to write emails when I just want to have direct information about my parcel in curent time. NEVER USE THEIR SERVICES!

Never use omniva!!! I am waiting for my package for almost two weeks now and im still waiting for it but they even say on their website that max time for delivery is two days more like two weeks.

its not possible to give zero stars. They are very dishonest and incompetent. I have had a case on going for 2 weeks now. they keep trying to blame the tax department and they keep changing the tracking information trying to cover up that one of their employees has stolen half of my order. I would strongly advise against using this company for anything other than making an insurance claim on something that you never want to be delivered or seen ever again. I would like to know, how do they have an average 1.4 stars when all the reviews are for 1 star. surely this makes the average 1.0 stars?