Track DPD HR Packages & Parcels

If I could put 0 stars, I would. Delivery attempted on Monday but didn't knock hard enough to even know a driver was there. Attempted redelivery on Tuesday only to find out a pin was required, which they'd sent to the wrong number! Website didn't allow me to update the phone number or select a redelivery date. Couldn't get a hold of a human being, phone just kept repeating the progress of the parcel. Found out today that the parcel is being sent back to sender. Contacted the sender to ask them to rearrange delivery but it's unfortunately out of their hands, they gave me a number to contact dpd, operator scolded me for obtaining the number, re rang customer service, had to sit through the same message numerous times before the robot gave up to put me through to a woman who didn't care about my issue, refused to offer a solution and claimed that they have no control over sending pins out even though the person who was receiving the pins confirmed that it was from dpd. Asked to file a formal complaint and got told I couldn't even though I was through to customer service. Been disregarded and disappointed for a situation that isn't my fault and recieved awful customer service and no solutions or compensation. Parcel was meant for a birthday on the 6th and I was able to get the product on a special limited time offer price which expires today but I'm not able to reorder for two weeks as they've decided to send the parcel back to sender. They refuse to intercept this. I'm beyond anger.

The WORST delivery company in the entire world. Nothing works, nobody knows anything, lost goods. Tragedy!! Do NOT TRUST DPD.

I always have great experiences with my orders being handled by DPD. At least in Croatia. They usually call before bringing the package which is very nice. They guys working are usually the same and very polite and professional but abviously in a big hurry, i can imagine how many packs they have in one day.. I hope they are payed well..doubt it.. I know that most people who wrrite reviews do so when they are very angry or had an bad experience. I personally didn't in this 6 years. Thank to dpd and others we have our things at our doorstep in less than 2 days. Be gratefull :)

Stuart at DPD was great. Super helpful and bought things inside without me asking. Would never expect this but had a (non obvious) bad arm and so appreciated the help. Thank you!

Dpd ? Most excellent company , use them if you require a reliable and inexpensive courier. Service topnotch , prices competitive. No regrets using them at all in contrast to Parcleforce who I found expensive , incompetent and utterly unreliable. " This is my honest opinion unsolicited.