TJ Maxx – Cashback, Rebates & Rewards

I don't usually write reviews but I was very impressed by the cleanliness, organization and especially the manner in which the manager was engaged with fellow staff and workers. He was very friendly, helpful and I saw such a positive environment in that store that I wanted to include my review on this site.

TJ Maxx is a wonderful company to work at (I worked there for five years prior to moving on) and a great retailer. I see some poor reviews here but most of them seem to be coming from misinformed or entitled people. Let me tell you a thing or two about TJ Maxx. This company strives for great customer service while delivering great prices and high quality merchandise. Their product comes from some of the best vendors in and out of this country, including name brands like Gucci and Versace or Nespresso and Le Creuset, for instance. These brands would not have their product sold at a bad retailer as they strive for top quality, always. TJ Maxx employees deal with rudeness and adversity throughout the country, all year round. From theft, to crazy homeless people creating a mess in their bathrooms (that the employees have to clean), to customers who go beyond the line of unreasonable and rude, calling the associates names and even becoming physical. People have lost the sense of what’s right, wrong, and reasonable. People have also forgotten that companies have policies and that as much as there is flexibility, some times some policies can’t be broken. I applaud the team of all TJX companies for their resilience and hard work, and as a former employee Iwill say it was one of the best companies I’ve ever worked for. TJX nurtured my career and saw in me talent I didn’t know I had, offering me and other dedicated employees promotions and a path to success their benefits are tremendous and their care for their team is beyond compare. I stand by this company and hope these bad reviews can be seen for what they are.

I don't normally order on line, but circumstances prevented me from getting out to the store. Ordered 11 items and expected a week to ten day wait. Surprised by three day delivery and no shipping charge. All items exactly as advertised. Good quality, excellent value. Couldn't be happier.

I was at the Har Mar Marshall store. My anniversary is coming up and I found a jumpsuit that I loved. Michelle Tate was so helpful. She helped with the zipper and I tried on 2 different sizes and she helped me decide.

I was in Boston helping my son set up his new apartment and we went into the TJMaxx and was so delighted with their staff. We purchased a few pieces of furniture and they were sooooo helpful and pleasant! Jerry,Eric, and Shalini made everything so easy for us they even helped get everything in our car. The customer service we received was such a breath of fresh air! I love TJMaxx!!!!