The California Beach Co. – Cashback, Rebates & Rewards

Customer service is terrible. They do not reply to emails. When you finally get to speak with someone, they say they never got your emails. When you finally get an email and it says to reply to the email, they again say they didn't get your email. There are other companies that offer the same product I would not purchase from them again. Buy somewhere else!

I thought this was a great pen until it got soiled. I assumed it had to be machine washable, it's made for children after all so of course it has to be machine washable...Until I tried taking the walls off. I Quickly realized it wasn't possible so I checked the website. And was shocked at their suggestion as to how to clean this playpen for children... Take It Outside and hose is it off is what they say on their website! Disgusting! You can't get anything clean with just rinsing it off with a hose even if you use soap... So very disappointed. And disgusted that they would have a product made for children that can't be cleaned in a washing machine.

WARNING DO NOT ORDER FROM THIS COMPANY if you need your product within their advertised 2 to 3 weeks to shipping date! I ordered this product during their Mothers day sale May 9th, not buying the color intended (cosmic grey) as there was a pre order delay of an extra 2 to 3 weeks, going with the black instead. On the site it claimed shipping within 2 to 3 weeks, as of today July 1 I have still not received order!? Had to send 2 inquiring emails before a very abrupt message that the Canaduan site was out of stock and would be an extra 2 to 3 weeks arriving sometime in mid July. What I don't understand is why they could not have sent an updated shipping date, yet they send daily emails asking me to purchase additional products. Also I noticed that they had a huge Father's day sale and now a Canada day sale, no where on their site does it say out of stock, shipping behind etc! To my thinking this is fraudulent behavior! My inquiries were not answered adequately and my concerns neglected! My advise to parents? DO NOT order this product if you need it before end of summer, order from another business