Swims – Cashback, Rebates & Rewards

Impossible to return items. If you're trying to return an item, no local DHL drop off point will accept it as it's 'international delivery' back to the Netherlands. Swims customer service replied to my query after 5 days (!!) and sent me a link to DHL collect from home but you have to pay for it. DISGUSTED.

Poor quality winter shoes that fell apart after a week… I thought maybe my pair was defected and decided to write an email asking for new pair and give them second chance. Didn’t got ANY reply until I wrote bad review on their facebook page. They finally accepted my complaint but instead of shoes they’ve sent men’s pants… After another few emails and few weeks I finally got new pair of shoes but guess what? Those super weather-resistant winter boots feel apart after few regular walks again. NOT RECOMMENDED!

Helt elendig kundeservice: Svarer ikke; gir ikke de rabattene som er oppgitt på siden, følger ikke opp det de lover. Rabattene fra Cyber Monday viste seg å være fake.

Great shoes and I have many pairs. Highly recommend

Enestående kundeservice👌🏻😊 En av Swims bagene våre fikk en skade på glidelås. Kontaktet butikken og de var så behjelpelige. Fikk ny 48h bag med en gang uten noe tull. Kjempefornøyd 😊😊😊