Stuart Weitzman – Cashback, Rebates & Rewards

I purchased shoes online from Steuart Weitzman outlet stores. I know my size as I have purchased their shoes directly in their stores many times over the past years. The fit was horrible and because it was on sale they would not take any returns or exchanges. The size was not true to size... they were way too narrow. The customer service representative was rude and she could care less about my shopping experience online. She refused to make any exceptions. There was no sensitivity trip at all.

The 3 pairs of expensive sandals I ordered were never delivered. Multiple phone calls and emails have resulted in zero help from SW. I feel helpless and upset.

Took a survey on Drumo regarding Stuart Weitzman at least five times. Even though the survey only took around 1 to 2 min. to finish I was kicked out each time. Stuart Waitzman refused to pay me the money they owe me for my opinion in regards to there product.

I bought some sandals from Stuart Weitzman last summer that broke within a few weeks of wearing them. I emailed them to ask if they would repair them, I was asked to send numerous pictures of the broken shoe and have now received a response to say they don't offer a repair service. I shall never buy a pair of shoes from them again - and would advise others to do the same.

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