Shop Marriott – Cashback, Rebates & Rewards

Ugh, wish I would have looked here before I invested close to $200 for two of the Marriott pillows! Just returned from vacation and best sleep ever and decided to go with "5 star hotel" pillows. I will say shipping was quick and we were delighted the 1st night. Fast forward 3 nights later and these pillows are as flat as a pancake 😞 NO way are these the same type pillows as hotel use. I went to site to see about returning and am now aware that they cannot be returned 😑 Oh well, the dogs will receive a treat as I'm going to use these in their crates. Make sure you check out return (or lack of return) policy before you spend a good chunk of money! Sweet dreams....

Took a bedding survey about new bedding. Said I won a pair of pillows just pay shipping of 6.99. My cards fraud protection stopped it asking if I did it for 29.92. Is this a scam by an outside source?

We purchased a mattress in January 2022 from shopmarriott.com. The mattress was delivered to us in May/June. After about a year, it is already sagging in the two spots that we sleep. We are not big or heavy people. We are very fit people, but even if we weren’t, this should not be happening after a year. We are now waking up daily with back pain and we are not happy. We have spent countless nights sleeping in Marriott hotels and loving the mattresses so we decided to purchase one. This is not of the same caliber or quality. This mattress would not hold up more than a month or two in a hotel. We are completely dissatisfied and disappointed with Marriott knowingly selling an inferior product and trying to pass it off as the same product used in their hotels.

Great hotel! I stay in the Marriott international for all my travels! Helpful and friendly staff!

I spent $175 on two pillows bc I loved the ones at the hotel so much and they informed me I could order them.. I received them and didn't think they were the same.. Tried them out and they are so uncomfortable and stay flat with no support.. I want the ones from the hotel so next time I'll probably just take them from the hotel since they are not the same on the website.. Disappointed and they will not email me back Edited: So customer service called me and come to find out the housekeeping put king size pillows in queen size protectors and that is why my pillow was flat at home and not the hotel.. I am so excited they are sending me protectors so they will be just like at the hotel.. Excellent customer service!!