ShopHQ – Cashback, Rebates & Rewards

They punished my pillow for questioning our fraud election. BOYCOTT this store until they relent

Beware of used watches. I purchased a Bulova quartz watch. I knew it was old stock because the model is discontinued, but I took a chance. It arrived and was not running. Because I liked the watch, I sent it to the Bulova warranty center for a battery change. Bulova honored the warranty but reported back that the watch was worn and faded under the crystal and needed to be cleaned. How does this happen with a new watch? Clearly SHOPHQ is passing off USED merchandise as new. Customer Service will tell you that they do not sell used watches, but they apparently do.

I'm still waiting to receive a refund for an item I returned 2 months ago. This company has extremely high shipping fees for each individual item even when multiple items are shipped in the same packaging. Now that the vendors I patronized have moved onto a different network so will I.

My first time experience with this company and it will be my last. While ordering an item (massage mattress with heat) my wife liked, the rep was more concerned about opening an account for me with monthly charges, a VIP (?) and a credit card with 26 % interest rate. Should have terminated the call right then as their focus is not delivering a product but marketing and selling you a membership, but my wife wanted the item. Since: item was defective (heat did not work), a nighmare to return, long que times and no credit to my credit card. Today I spent (48 minutes waiting for CSR even though their VRS told me my wait time is 7 minutes). I finally spoke to an agent who claimed "the item was scanned by Pitney Bowes in Nevada, but we did not receive it" What does that mean? The only Pitney Bowes I know provided copiers for my company. Again what does that mean? The CSR would not provide any other information. I will give them another week and I will be calling my credit card to do a chargeback. PS Never use any other payment except a credit card when buying on line- it offers most protections.

Evine live is now shophq. It changed last year sometime. I can’t believe all the bad reviews. It is my favorite of the three online shopping channels though I mainly shop online. They overcharge for S&H, this is true. But, now with their VIP program, you can shop all you want for around $17 a month and get all S&H and return shipping charges refunded. Plus 5%cash back on the merchandise cost. Plus, lots of other stores are included such as Amazon, Costco, Lands End and more. I shop mainly for clothes and a bit of jewelry and home stuff. I have had a couple issues, but for the most part, their customer service has been very good. Products like EVERYWHERE... the good, the bad, and the ugly. No problem on returns within stated timeframe using their enclosed easy returns. They definitely have boutique and unusual items. I love their fashion host women! So down to earth, especially Erin. She is so real, but then I am a Wisconsin gal too.