Shopee Thailand – Cashback, Rebates & Rewards

I buy a lot online for my company. Last time I used Shopee, goods not delivered in reception as requested, send somewhere else, try to complain, but only Thai, small amount of money, so gave up, go back to Lazada, where they have a decent English written costumer department.

Es kann man nicht in Worten fassen wie schlecht Shopee Express ist. Pakete liegen tagelang an der Auslieferung Endstelle und niemand bringt das Paket. Nach ein paar Tagen wird es einfach zurück geschickt, ohne jeglichen Grund. Ich weiss nicht warum, zu faul, zu dumm, besoffen.....echt keine Ahnung. Wenn man sich beschwert wird man nur dumm angemacht. Es interessiert niemand was für Zustände hier herrschen. Zum Glück war alles per Nachnahme. Für mich grenzt das schon an Betrug und Kriminalität. Ich habe jetzt mein ganzen Account gecancelt und bestelle nur noch von Lazada, da gibt es bei mir null Probleme.

WARNING: My wife accepted and paid for an item sent C.O.D. to my name and address. She just assumed I had ordered it because we have been ordering a lot online lately. It was junk tennis shoes. I did NOT order. I did have one order in progress with Shopee but per their tracking it had not been shipped yet (after 4 days). Interestingly the price she paid was the actual price of my ordered item. I researched on line and yes this is a scam that is currently being perpetrated. No problem with prepaid items. Use caution. UPDATED: 03/25. I assumed that Shopee would at the very least help me resolve this issue and get me compensated. After all it was their data that was used to send the phony C.O.D. BOTTOM LINE: They said it was not one of their sellers, so they were not responsible. They gave convoluted legal advice to report to police to obtain a subpoena with intent to sue. Whoa !!!-way too much for 350 baht. They sent the "brush off" via NO-REPLY email. An interesting sub note: If their seller is not responsible why did they immediately BAN the seller that I had the pending (never shipped) order with? I now suspect that the original seller had no intention of sending the ordered product, and just sat on it until the bogus C.O.D. was paid for. I will not order from Shopee again, ever. CAVEAT EMPTOR!

Vert bad. The seller sent something different that I did not order. I sent all details, no reply. I was a regular customer, now I will never look or buy anything from shopee. 👎👎👎👎

One of the largest and most reputable online shopping platforms in Thailand. I found the customer experience to be better than Lazada, which is probably the most common alternative to Shopee. I've bought things here many times over the past two years, and if you are mindful about which sellers you buy from (check out their seller profile to ensure they have a good amount of transactions and their ratings are good), you'll mostly have positive experiences here.