Sandals – Cashback, Rebates & Rewards

Sandals MoBay is like coming home. I've been going there on and off for 19 years now. And this trip was just as amazing as all the others. A big shout out to our butlers Carlene and Palmer. They really do make the holiday special. Also, Roslyn on the front desk is amazing and very efficient, sometimes dealing with 2 phone calls answered and your enquiry all at the same time and still your enquiry is dealt with quickly. Not forgetting Damer and Ackeem at the beach bar. Both superstars and very attentive and ensuring your drinks are always topped up. Penultimately, Desmond the waiter at Soys. Only been there for a week but dealt with us as professionally as if he'd been doing the job for 10 years. Good job young man. Finally, Christopher the assistant manager. Always on hand for any little problem which is dealt with promptly and efficiently. Amazing trip and already booked for next year. Highly recommended.

We went in November 2022 for our honeymoon and everything about halcyon resort in st Lucia was amazing from the time we got to the resort until the time we left. The food, experience, beach, workers, and the room were absolutely amazing! All of the workers there were so helpful and nice the entire time. Angie in the club sandals was a blessing to have the entire time. She helped us with anything we had questions about and always made It a point to put her guest best interests in everything they did or needed. So I would highly recommend this resort and using Angie in club sandals to help you out for your entire stay.

The reason for my max score for Sandals is not even for its obvious value in location, food, etc. While on the Sandals South Coast resort in Jamaica, I managed to break the neck of my femur. Not only Sandals was perfect in taking care of me but went beyond. They graciously allowed us to spend the three days left of our interrupted vacation a week later in a different resort. This facilitated my recovery after surgery, before re-entry. Beyond the call of duty. Thanks to Keran (Theron?) in South Resort, and to Tracy and Cristopher in Montego Bay. We are grateful.

Disclaimer: This review is for Sandals Grande Antigua. I have not been to any other sandals. _______________ Pros : 1. Huge resort 2. Big and many pools 3. Nice staff 4. Good beach 5. Multiple options to eat 6. The airport pick up and drop off were very well coordinated. 7. Housekeeping kept the room clean very well. 8. The resort is well maintained Cons : 1. Even though they say 11 restaurants, not all are open daily. So, in reality, you will have fewer options than 11 2. The service in restaurants can be slow. 3. The staff in the restaurant was not in a hurry to fulfill our requests 4. I had requested a special meal, for which I needed to talk to Chef Andrew. I dialed the front desk to talk to him. They transferred me to his cell number, which went to voice mail. The resort charged me for that call. Even though it was only one dollar, I don't think it is appropriate to charge the guest when the hotel staff transfers the phone to someone's cell number. It was daytime, so I expected the chef to be in-house only. 5. The quality of the entertainment with below average. 6. The quality and skills of the photographers are subpar. We had more than 250 pics taken by different photographers on site, and we could find only ten pics worth purchasing. I went with the desire to buy the 100 pics package but bought only ten pics. Photographers were not very creative. The only thing they all kept insisting the couples do was to kiss as if that was the only way to get great shots. They all need to upgrade their camera also. The quality of the pic was also horrible. When I downloaded it from their website (EPIX), the pictures were at very low resolutions. 7. There are not that many vegetarian or vegan options. Cafe De Paris makes Vegan dessert every day, but if you go in the late evening, they will run out of it. This happened every day we were there. 8. Mario restaurants can have almost 2 hours of waiting 9. The environment can be noisy around the main lobby. You may not get peaceful sleep, depending on where your room is. 10. The cheapest room was $ 1000 per night for a couple. It is not worth that much money- even for the cheapest room.

You don’t come to Sandals for the food…It’s hit or miss and pretty good but it will never win any culinary awards…What you DO come for is the incredible locations, incredible people and the Sandals culture, which means : Friendly Staff, cleanliness, good food and reasonable prices for mostly superior accommodations…Almost EVERYTHING is included, including snorkeling and diving … I am writing this from my Swim up room here in Curacao , and it is beautiful, but if you are looking for a Ritz Carlton type experience, you will surely be disappointed… Service is spotty at times but the vibe surely makes up for any shortcomings …