Royal Horticultural Society – Cashback, Rebates & Rewards

We went to RHS Wisley Yesterday and had a very enjoyable day out. We went into the terrace restaurant and were served byTheres and Zoe. It was the first day of the new menu and we were advised that there may be a delay in the service. This was not the case the service we received was outstanding ! The food and presentation were 10 out of 10 compliments to the chef, the only criticism we had which we mentioned was the vegetables could’ve done with a little bit of extra cooking as they were more than crunchy! We don’t like soggy vegetables but a few more minutes would’ve made the difference! There is a service charge, which We felt excessive. To pay over £10 when there were only two of us is steep! Wisley we should not have to pay a service charge you should be paying your staff their worth, we should be allowed to tip accordingly for good service! Having said that, we understand the service charge is optional And we could’ve declined to pay it, but we feel that doing so Is embarrassing and distasteful! We feel you should go back to allowing customers to give tips accordingly as to add an extra £10 on the bill is making it price prohibitive and we should not be subsidising your employees wages!

Visited for the autumn colours. As usual immaculate display and such evidence of hard work along the stream in particular. Well worth a visit. Not the same in the Harrogate Arms. It was lunchtime admittedly but service was so slow we walked out after waiting 15 minutes in the queue that never moved. Three staff behind the counter. One who just delivered clean cups and then stood back. One tried up with coffee maker and one serving Left to go to Betty's cafe in the grounds. Four servers at two serving hatches. Served in give minutes. Second time this has happened . We expected the Arms to have learned how to serve but no.

Had a lovely day today. The gardens are beautiful. We ate in the cafe in near the walled gardens. The staff, Gill, Mick and the waiting staff were so friendly and helpful. The pizza and tomato and mozzarella salad was so tasty. We will definitely be back⭐️⭐️⭐️

Annual member for over 10 years . Great garden, lovely views , excellent staff . Suggestions : improve the menu in the restaurants, offer discount to members . Please don’t charge children under the age of 10. At least , reduce prices from £9.95 to £5 . This would enable us to bring children and grand children .

RHS is the RHS. Don't expect to come and see Lidl or similar. I've been with this organisation for about 20 years. I'm not a fantastical "huw huw huw Ive got a variegated flitypcas notiplus timpleus" type but, I'd like to leave a review about 2 telephone conversations this morning to re-discover my membership number. What lovely people the 2 ladies/girls i spoke to were. I don't leave reviews very often but RHS, please accept this as a big well done :-)