Rack Room Shoes – Cashback, Rebates & Rewards

Ordered 2 pairs of shoes during their BOGO 50% off. I made my payment and was like that's great deal. The email confirming my order did not reflect the 50% off. I didn't think anything at the time, now a week later they can't find my order. Customer service online was no help they just said call another number. Do not buy from them online. I've wasted so much of my time trying to fix this.

Awful customer service for online purchases. My package was lost and their only offer was to reship. No discount given, no expedited shipping, no apology, no empathy, nothing to make me feel valued as a customer.

they have the best selection in shoes for the best Buy one Get one Half off!! they are the only place to go to get the best the classic Red High Top Converse shoes and more to choose in any size and color plus they have excellent fast shipping!

My daughter and I visit this location sounthaven towne center.When I tell you that Bironda was very helpful and pleasant young lady.She help me pick out my Crocs.And suggest more deals that the store offer.I just want to send a SHOUT OUT TO HER.KEEP UP THE GREAT CUSTOMERS SERVICES.SHE REALLY DO DESERVE EMPLOYEE OF THE MONTH IF THAT IS OFFER

I made my first online purchase, for store pickup, of two pairs of slides(Nike Benassi JDI, Adidas Adilette sizes 11) right before the hurricane in Florida, and my order was ready the next day. I called the store to tell them that I’ll pick up my order after the storm, and they told me that they would hold my items for as long as I needed them to. Great price, and great customer service