PlowHearth – Cashback, Rebates & Rewards

I used to love this site. Something is different. I got a nasty customer service person a few months ago and blew it off. This time agent was disputing a price on curtains that I was reading out of a catalog. I got the price stated and then was going to charge me$41 for shipping on 8 small panels of sheers. That’s not right!! I canceled the order and vowed to never shop there again.

I want to change my review for Plow & Hearth. Customer service acknowledged the wrong sent item and are sending me the correct item. They were kind, courteous and exemplified a professional online company. And I do love their products. The online product number was incorrect - that is why I received the wrong item; however, that error was corrected. Excellent customer service.

Have always loved the items purchased from this company over the past few years. Never a problem with deliveries. Highly recommend

This company has a totally disorganized, confused internal system, from the order process, to the end ship, which has been time-consuming, frustrating and actually silly, at times. BUT....when all is said and done, the customer service people have all been extremely nice, helpful and eager to make things right. They’ve gone overboard to correct the hiccups and for that, I’m giving them four stars. In the end, what matters to me is honesty and integrity.

No matter your decor, you will find quality decor to enhance your living space! Specials make the shopping even better.