Plesk – Cashback, Rebates & Rewards

J’utilise plesk pour certains de mes clients et je suis très satisfait. Le système est complet et les fonctionnalités suffisantes. MAIS, un seul MAIS. L’absence de haute disponibilité / clustering est un peu une honte en 2022(3). Le support est parfait, j’ai ouvert 3 tickets cette année qui ont été parfaitement prit en charge

Exceptional service with outstanding support. Adopting PLESK is probably the best and the easiest way to manage a server. The ticketing support they offer (at least to paid customers) is simply out of this world. All the employees very keen to assist!

what awonderful customer support look i was customer on cpanel before plesk cpanel support don't help and respond after alot of time take to 1day i want to tell something happen with me i was face problem when i was on cpanel no one help me and then go to plesk Mr Denis Shcherbakov "Technical speacialist on Plesk" 24hr with me to help the problem to reach a solve and already reach and the problem solved , thanks alot plesk

All the silly reviews from end-user consumers should be ignored - this is for reviewing the Plesk server management and control panel software itself, and not your web host that uses Plesk, or rant about how your site was down and Plesk is the host - it is not. Plesk is amazing. I have worked in and sell web hosting since 1997, and I've tried all other control panel software, Plesk is by far one of the best. It has some rough edges, and could use work to be a true reseller solution (i.e. no SSL for reseller's login), but offers a ton and more importantly, is fast and reliable, two things vital in a control panel. The excellent server management and updating makes managing servers super easy, even for non-technical agency types. It comes pre-installed from all the major server providers, including Vultr, Digital Ocean, Linode, AWS, GCC, and it is often even provided free by larger server resellers like IONOS. All the hosting, email, and service configuration options are detailed and easy to tweak, and huge extensions library make it expandable and able to handle anything, including Docker, Node.js, Litespeed, etc etc etc. The tech support is top-notch, has never let me down, and always a very accurate and specific technical solution. There are also thousands of knowledge base articles covering every issue with workarounds or solutions, making support not used much at all. The Plesk migration tools are superb! I can migrate between Plesk servers so easily, it's effortless. I can migrate from other hosting platforms, including dead ones like HSphere, easily too. I wish it had integrated billing like HSphere had, so I use Blesta. I wish it had multiple server support (their existing product is basically dead), so configurations and plans could be synced across all servers easier. But in the end, it works great, I run a web hosting company with automatic billing and provisioning, and Plesk makes it easy!

I have had a read over some reviews left by people. I always read 1 star first as those usually represent the real experience with the product. I can see that most have issues with the support, and others simply don't like, understand, or have experience working with complex Control Panels (and believe me, Plesk is a simplified version of what I would call complex). Sure I will agree Plesk is not perfect. It has many rough edges, one of which is where the user is being bound to a single tab use (personal, but I like to use multiple tabs for better multitasking). If you think that simply installing Plesk and calling it a day will be it, you are making a big mistake, Plesk just like cPanel and other Control Panels expect you to do regular maintenance and ensure you got the correct configuration and knowledge of the software (or at least a basic ability to read Troubleshooting guides and wiki articles). I remember myself three years ago when I began using Plesk. It wasn't easy but a nice challenge. Articles were useful, and after some reading, the problem was most certainly sitting in the chair and not in the server or the software. My server has been running for two years since a successful reinstall with all the correct configuration and has not failed me yet. All the sites are working as expected, built-in Firewall and fail2ban blocking malicious attacks. DNS is synced to my little DNS cluster, and all is well, and if all goes to hell, I know that I have a second server somewhere in the EU that will take over my failed one if things get nasty. In conclusion, if one has issues with a product, one gets educated enough about the product before splattering all over its reputation. And remember the PEBKAC (1)! 1 (“problem exists between keyboard and chair”)