Oktoberfesthaus – Cashback, Rebates & Rewards

Easy to find what I want, from final order submitted to arrival. All was completed quickly and arrived packaged well. Only misleading thing is "free shipping for orders bigger than $xx dollars" but it only applies to US orders, need to read in the small print on shipping rules to identify does not apply to Canadian orders. That's the reason for the one star loss, great customer service means 100% transparency which I don't feel was clear on this point.

I was really pleased with the quality of the copper mugs I bought. The mugs are larger (16 ounces) than a pair I bought a while ago. So far, they have not tarnished unlike my older mugs. Also, having the pure copper rather than the lined mugs makes a difference in the taste and temperature of the drink. These were a great value.

This is the first time I have ordered from Oktoberfest Haus and I was very pleased with the excellent service they provide and quick response to questions. Always seemed to deal with Anna (unless they are all called Anna), she was very pleasant and helpful. Thank you!

I was pleased with the ease of web/online ordering. Checkout page was easy to navigate. Order was delivered in a very timely fashion and the product was as shown on the website, nothing shoddy about the merchandise. Very pleased with the overall experience.

The ordering process was simple. The product (Oktoberfest mugs) arrived quickly and were a huge hit. Would certainly order again.