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I'm finding it almost impossible to make a return. NBC may have only one person working on returns. It is very frustrating

I ordered T-shirts online only to find out that since I have a long address, their shipping labels cutoff my apt number and continued to return to sender. When I tracked it through USPS, I had to go and pick up the order. It was only half of my order and the T-shirt was flimsy and scratchy. NO CUSTOMER SUPPORT NUMBER! Email system is automated responses

Every single wash i gave it, the print would come off gradually. Mind you, it was merely 5 washes. On cold wash and air dried. I was disappointed. By 5 washes, the print was barely recognizable. I will say, This all took place in 2018. I highly doubt they have improved since then but if you are willing to give it a chance, do it. I believe you should not buy. Especially when the site itself doesn’t let you drop reviews.

I have been trying to get a response from them for almost a week..no response. I have emailed them which is the only way I can find to contact customer support. There was an order I placed that went back to the original FedEx office. I am just trying to get ahold of them to have it re-sent. It's frustrating to me that a company this big doesn't have better customer service, or another way to get a hold of them such as a chat or phone call. Beware that if you do have an issue with the NBC store online, you may or may not get a response.