My Pet Warehouse – Cashback, Rebates & Rewards

I'm afraid that they send my pet food wprth £200 with foreign object-plastic and pieces of glass inside wet and dry, and after they take my money there is no contact with them. I raised complain by email 4 times and I received the defective Eden pet food 1.5months ago! No emails back till now . They don't even feel responsible to take action about it. Awful company. Don't trust them !

Yes I agree very poor online communication. I also agree once there is an issue they do not deal with it correctly. Very dissapointed with this purchase from my pet warehouse. Will definitely not reccomend them to anyone

thank you many supplies even for my dog's unique situation.

My dog had a bad reaction to the latest Eden food I ordered. Had to sent samples to Eden to test and could take 6 weeks for the results. So not trusting Eden anymore I changed my dogs food but had over £100 worth of food left. Pet warehouse sent me 12kg of the new food free while I wait for the results. Will use to order new food as their response was faultless. Thank you

I've only ever had good experiences with My Pet Warehouse. With every order they always include a free human treat for me which I think is super cute!! And in my last order they even gave me a free treat for my cat too! Shipping is always super fast and free over a certain amount spent too so yay. They're also the only place that's never sold out of my cats fave litter.