Mountain Equipment Co-op – Cashback, Rebates & Rewards

Have ordered multiple times off the MEC website and it has been effortless. Shipping was relatively fast (and free). Had to return one item (no fault of MEC, I just ordered an incorrect size) and it was painless with the supplied return shipping label.

Ottawa ON store. Excellent service re: Osprey backpack. Surprise 25% discount at checkout!

Thanks to John, David and Craig at MEC, Edmonton South! Three great guys, thanks! Special thanks to John, we covered many topics during two visits! I'll be back again because the service was *****!

I went to pick up a belaclava I had ordered online from Kombi. When I opened the bag, I found the lace was half out and some thread was already unwoven and hanging. I did not buy the item from MEC and yet they offered to give me a reduction on the price and gave me a free lace and toggle. I must repeat, a reduction on the price and something free. The manager took it upon himself ,to make up for Kombi's sloppiness.

I tried on 6 or 7 pairs of shoes and each time the sales person came out in a resonable amount of time to check on me. (They work at the Vancouver store. I think their name was Jessie but i have bad hearing, so something like that.) I'm impressed with MEC. The person i returned shoes to was great and so was the person i paid for the replacement shoes. They've always been friendly. (Except for the rude customer who jumped the line), I had a great experience. AND i know what i got is gonna last.