Lume Cube – Cashback, Rebates & Rewards

I have several lume cube products I like and use regularly over the years. But I am really, really challenged by getting attention from anyone when I have questions or issues. I’ve been trying for more than a year to get help for one product with charging issues to no avail. No phone. Chat goes no where. E mails not answered. The products appear to be good choices for portability etc. I use them for macro and nature photography. But I’ve finally had it, and will no longer succumb to attractive ads. It’s clear that all their $ is going into advertising, and none is going into service

I have a gear problem. And because I came up working with professional great, it is hard for me to find gear that I can afford, and that meets my standards. Except that Lume Cube products do that ... And in the one case where there didn't, the excellent customer support fixed the issue with an upgrade ... They have more than earned my loyalty.

I love Lume Cube as a company! First, the products are innovative and beautifully designed. I just picked up their new Edge Light and it is just awesome. BUT, what really makes this company special is their customer support, at every level. I did have an issue with an order and it was handled quickly and professionally. I will go back again and again.

Bought their LubeCube 2.0 (I think it is, the one with USB-C connection). Great product so far. 100% even ligting with no hotspots. Very bright light easily adjustable either on the cube or on app. Filters (diffuser, warmer light) work great. First time I try a light with flash-slave function (where my normal flash on camera will trigger the flash on the lumecube). But it worked every single time. App is solid, lots of functionality and no bugs encountered. Only thin negative is: - I would like a protection cap to put over the cube's light. It wont ever break, but it can get scratches maybe. - A previous other model had a magnet so you could easily hang it on a wall. This does not - and I assume there's a reason behind it. Still a 5 star product.

Great product and team, they've been very supportive and customer service is on point.