LA Apparel – Cashback, Rebates & Rewards

So i ordered 1,5 weeks ago and my order just arrived (i live in Germany so it takes a bit more time) The products are great quality (like it was with American Apparel before) and i‘m really happy about it. They are a bit more expensive than H&M or Zara, but they produce in the US, so i‘m glad to pay more but don’t support child labour or whatever.

i received my package but it had the wrong stuff inside their team let me keep the items and resent my actual order with express shipping

Pour ma première commande je suis ravie, livraison rapide, qualité excellente et ça taille à merveille, je recommanderai sur ce site !!

Final Update: 1st order -- ordered 1 zip up hoody -- quality was excellent! went extremely well 2nd order -- was so happy with 1st order that i ordered more zip ups -- although initially they sent me the wrong order When I emailed support they responded to me within HOURS (within business hours ofcourse) They quickly acknowledged my issue and gave me next day shipping to correct my order. I did have to send back the wrong items they sent me which i didn't mind doing. This stuff happens. for me what matters is how good customer support was and how quick they resolved the issue Thats it. 5 stars. --------------------------------------------- Updating again: Back to 5 stars so far. I emailed them and SAME day within the hour they have already created a second order to rectify the issue. I hope everything keeps going well Updating: I'll update again if it gets resolved but i made a second order. a larger one. and i received completely wrong items. I have contacted LA Apparel and hopefully it can get resolved. Will update my review if the company helps me resolve my issue. I just want the items that I paid money for, either that or give me a refund and I'll send back this random items they sent me. it is likely someone else's order For those who want a quick review: I am giving 5 stars because I got exactly what I ordered and the shipping was very quick For those who want a longer one: At first I was skeptical about ordering from LA Apparel. The horrible reviews about the poor customer service were very concerning to me. But I really loved American Apparel hoodies in the past and I was actually pretty sad to see when I thought I could no longer purchase replacements for the hoodies I had that were getting a bit old. When I found out about Los Angeles Apparel I at least had to give it a try. I was prepared to wait a while but they shipped my item pretty quickly. and when it came.. the packaging wasn't the best but the item itself (zip up hoodie) was exactly what i was looking for! excellent material, very comfortable, fits well and is way more stylish than any other thing you could get cheaper like on amazon. Anyway I am leaving my honest review for my personal experience, it does seem like the customer service could use some improvement from the other reviews I've read. But this is not a "scam" site as some people say, you do get exactly what you ordered. and still the same quality as american apparel

Had to leave my " experience "(first time writing a review ever) for Axel at LAA, he's at Germany & UK (or says so in his e-sig), because this is maybe the fastest customer service response speed I've ever had Sent an e-mail last night at 1145pm about the secret hoodie sale, response came within a day at 12-ish pm on a Sat that it apparently only worked for the US site. Responded w/ still being keen on getting the hoods anyway. Got another e-mail (did NOT expect a response after that) LESS than 1m after ab the sales code is going live on the EU site too within the hour. Unsure if they woulda done the promo today (he said sometime soon, did not expect that soon) but I feel special lol I back 5 stars so far Obvi loved AA, am v excited to see the new materials etc when I get it, will maybe leave another review for the LAA garments when