Living Proof – Cashback, Rebates & Rewards

I love their shampoo, but their customer service is nonexistent. My 3rd order from them never arrived. I have attempted to contact their customer service several times with no response. Their product is way too expensive for a 1 in 3 chance for the package to not arrive amd be out $140.00. Was going to be a life long customer. Now not so much.

I went to return the merchandise I bought and they told me they would refund my money within 5 days and also to not send the product back but to pass it along to a person whom it might work for. This company evidently bends over backward to please the customer. I have other Living Proof products that I absolutely love and will continue to order from their company due to the wonderful PR in the company.

I am going to try their products one more time. Wasnt thrilled with the first products they recommened adter taking their online hair quiz. I recently placed another order which has not arrived yet. Went to track it and it says to contact company because they cant find it under the order number or tracking number that living proof emailed me. So i reached out to the company and their service is down..NOT HAPPY!