ING Direct Australia – Cashback, Rebates & Rewards

These bad reviews are rubbish, this bank is absolutely great, I have accounts with a few other "big" Australian banks (CWB, MQB, Rabobank) and ING stands out, customer service is great, the app is simple and easy to use, interest rates on savings are one of the best out there. Very satisfied with how my stolen card situation was handled, Customer Service knows what they are doing, I even received an email to remind me to change the card details for subscriptions and they are even summing up my subscriptions on my account, really good! Setting up my account and creating a PayID was easy, and I can tell from experience that that is not always the case with other banks.

I live in Spain but still have my Australian account. ING makes my life so easy. There is a 24 hour line. They've always been so helpful

ING have a superb interest rate on their savings maximiser, minimal fees and no foreign transaction fees. It's no wonder the bank is endorsed by The Barefoot Investor. Five stars all the way

Have been banking with ING for 10 plus years and have never had an issue with them! Currently have everyday account, credit card, home loan and savings account. Loose one star as they do not offer a mortgage holiday without hardship.

Good so far. Have had an account for 20 months. No issues. Yes call wait times are looong (aren't all banks?) but generally just use their messaging service.